Policies & FAQs

After reviewing your cost sheet and customized menu, we are happy to schedule a tasting with you and one guest to finalize food selections, beverage and and event details. If you confirm your menu and cost sheet, with the deposit secured the tasting is on us up to 2 dishes per course. If you're not in contract with Soul Delicious Catering Inc for your event, you will be responsible for the cost of food and labor to prepare it {up to $800 for 2-4 person} for schedules tasting. We will provide an itemized invoice for your tasting. Tastings do not secure days of events.

~PAYMENT & DISCOUNTS~

A non-refundable deposit is due upon acceptance of your cost sheet and menu to secure your date and our services. Final payment is due 30 days before your event date. Any discount offered for client-supplied labor will be made on your cost sheet prior to delivery of your final invoice. Soul Delicious Catering  Inc. allows clients to incorporate their own labor for set-up and clean-up and will serve to reduce the labor cost for your event. Soul Delicious Catering Inc. accepts payment via PayPal, Venmo,Apple Pay, and legal tender cash. If none of these payment options are available to you, we will accept payment by all major credit cards (including any fees).

~RENTALS~

Soul Delicious Catering Inc. has vendor accounts with  rental companies and we can provide you with a rental quote based on your event requirements. Unless otherwise arranged, the client is responsible for accepting the delivery of the rentals at your event location. Depending on rentals that are being ordered there can be a Gratuity/Handling Fee on discretion from Soul Delicious Catering Inc. 

~CANCELLATIONS~

This initial hiring deposit is nonrefundable for all catering events. Which includes the following examples Weddings, Corporate, Private, Birthdays, Anniversaries, Etc. This deposit is determined based on the date of your event and when we are hired. All event payments are structured differently per contract. 

~SERVICE CHARGES & GRATUITY~

All Pricing is subject to a Gratuity and Service Charge. Includes all meetings, site walk-through, rental arrangements and updates, and administrative costs acquired throughout the planning process of your event. It is based on the food and beverage estimate. The Service Fee is not a gratuity. Additional gratuity is at the discretion of the client. The State of California requires that the full invoice be taxed, including labor, service, and gratuity.

~EXCESS FOOD~

Soul Delicious Catering Inc. rejects the notion that excess food that is NOT exposed to guest contact is waste. The client is welcome to all leftover items that have not been plated or presented at your buffet. Soul Delicious Catering Inc. will utilize the client’s appropriate plastic, aluminum, paper, or glass storage containers. Arrangements can be made to donate food not exposed to guests.

~RECYCABLE, GARBAGE, & FOOD WASTE~